Take care of your jewelry and its plating by removing it while showering, exercising, swimming, washing your hands or applying any products such as lotions, hair products or perfumes. We pride ourselves in the quality of our products. Regardless, if your jewelry is exposed to some of the mentioned products; the items might tarnish. Tarnishing is also caused by pH levels of the skin. If you would like to clean your jewelry, please use a soft cloth.
How do I take care of my items?
Carmen Lorenza jewellery has been designed for the elegant and sophisticated women and we want you to be able to enjoy our jewellery for as long as possible. In order to maintain the quality of your jewels we advise you to take care of your products by not exposing it to creams and/or oils. Also please do not expose your jewellery directly to perfume, as this will help you enjoy the golden coating on your products. It is also advised not to wear your jewellery while swimming or exercising.
How do I reach out?
You are always welcome to ask for help when placing an order. If you have a special request don't hesitate to contact us.
Please send a DM via Instagram or send an email to: email@example.com.
Could I return my products?
You have the right to return the item(s) within 30 days after receiving your order. If you would like to return the items, products must remain unused. Shipment costs are the customers’ expense.
When is my order shipped?
Your order is shipped within 1-3 working days. If your order needs to be send before a specific date, don't hesitate to contact us. It is also possible to collect your item in Amsterdam if necessary.
Mix and match
Wear different types of ear cuffs.
Unique hoops that are one of a kind.
Gift Card by CarmenLorenza
Did you check out our gift card?
Welcome (back) on our online jewellery boutique. Please don't hesitate to reach out if you have any questions, we are happy to help.
Carefully selected items
Find out what items suit you best. Our jewellery is sophisticated and perfect for women-on-the-go.