Katie Ear Cuff
Take care of your jewelry and its plating by removing it while showering, exercising, swimming, washing your hands or applying any products such as lotions, hair products or perfumes. We pride ourselves in the quality of our products. Regardless, if your jewelry is exposed to some of the mentioned products; the items might tarnish. Tarnishing is also caused by pH levels of the skin. If you would like to clean your jewelry, please use a soft cloth.
Rest assured knowing you can shop with confidence. Get your items delivered quickly - and free of charge when you hit the €50,- mark. You won't be left in the lurch, either - just send your buys back within 30 days for a full refund. After all, why wouldn't you?
If you have not worn your item yet and wish to return it, you may do so and get a full refund. Reach out to firstname.lastname@example.org to obtain a return label for a nominal fee of €1.95.
Katie Ear Cuff
Handcrafted and luxury design
Our jewellery are partly handcrafted and made with love. They're perfect for adding a touch of glamour to your everyday life, without sacrificing comfort. Add a little extra sparkle to your day! From the classic shapes to daring designs, you'll find the perfect piece to express your unique style with CarmenLorenza. Our jewellery have high quality plating, so you can trust your purchases will last.
Our packaging is eco-friendly and designed to last, reducing your impact on the environment while protecting your jewellery for years to come.
How do I take care of my items?
Carmen Lorenza jewellery has been designed for the elegant and sophisticated women and we want you to be able to enjoy our jewellery for as long as possible. In order to maintain the quality of your jewels we advise you to take care of your products by not exposing it to creams and/or oils. Also please do not expose your jewellery directly to perfume, as this will help you enjoy the golden coating on your products. It is also advised not to wear your jewellery while swimming or exercising. Made with fine metals and plating, Carmen Lorenza jewellery is built to last. With proper care, your jewellery will remain beautiful for years to come.
How do I reach out?
You are always welcome to ask for help when placing an order. If you have a special request don't hesitate to contact us. Please send a DM via Instagram or send an email to: email@example.com. We make it easy to get the items you need with fast and reliable customer service. We're dedicated to making sure you get the items you want when you need them.
Could I return my products?
You have the right to return the item(s) within 30 days after receiving your order. If you would like to return the items, products must remain unused. No worries – get your money back if your purchases don't satisfy! Shipment costs are the customers’ expense.
When is my order shipped?
Your order is shipped within 1-3 working days. If your order needs to be send before a specific date, don't hesitate to contact us. It is also possible to collect your item in Amsterdam if necessary. Regardless of your preferences, you can rest assured that we'll deliver your order quickly and safely.